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Job Description
- This is an on-site position.
As a Service Manager for atWork Australia you demonstrate the passion, drive and commitment to support, lead and coach a thriving team of like-minded individuals, all driven by purpose & integrity. You model the atWork Australia values, live and breathe employment services, and genuinely believe that Work's for Everyone.
We are growing our presence across Greater Melbourne, Regional Victoria, Adelaide, Hobart, and selected Queensland locations.
A day in the life of a Service Manager may include:
- Ensuring team Key Performance Indicators and contractual obligations are consistently met and exceeded;
- Establishing and communicating clear direction for the effective operations of your team across various locations;
- Developing and maintaining a culture of performance across the business;
- Developing the capacity of your team to perform and contribute by providing leadership, supervision, coaching/mentoring, feedback and opportunities for growth;
- Providing timely and quality monthly financial reporting and forecasting as directed by the Regional or Operations Manager;
- Being accountable and transparent to the Regional or Operations Manager with respect to business risk, governance, contractual and financial performance.
- Fostering a team environment that maintains a client focus at all times and a commitment to delivering service excellence.
